Customer Care

SIZE CHART

PRE-ORDERS

As of the moment, all our swimsuits are on a pre-order basis (unless there are extra stocks on-hand). Rest assured, your order/s will be shipped within 5 to 7 working days after payment.

MIXED SIZING

You can opt to order different sizes for your top and bottom! Just follow the instructions on our shop tab.

PROCESSING OF ORDERS

1. If we have your order/s on hand, we can ship as early as the day after payment.

2. If we need to pre-order, please give us 5 to 7 working days to process and ship after payment.

PAYMENT METHODS

We accept payments thru Paypal or PayMongo (credit or debit card) and bank deposit or online transfer. For the latter method, please send a photo of your deposit slip to shakaaswim@gmail.com and we will confirm receipt once received.

SHIPPING - NATIONWIDE (PHILIPPINES)

Our main courier is Fifth Express for Metro Manila and Abest Express for other provincial areas. Tracking numbers will be sent immediately via email after your order has been shipped.

1. Within Metro Manila: 1-3 working days. Fee: Php 80

2. Outside Metro Manila: 2-5 working days. Fee: Php 150

For rush orders, we offer Grab Express or Lalamove within Metro Manila and LBC Express outside Metro Manila. However, shipping fee will be shouldered by the buyer.

** Due to the changing quarantine guidelines across the Philippines, please expect a delay in shipments. 

SHIPPING - WORLDWIDE

We now ship WORLDWIDE via LBC Express at a fixed rate! You may find more details regarding this during check-out.

RETURN AND CANCELLATION POLICY

Shaka Swimwear does NOT accept returns for hygienic purposes. All swimsuits are also checked for quality and damages before being shipped to the buyer.

We also do NOT accept cancellations after payment has been made.